Job Post
Virtual Medical Assistant - On Site
General Description: We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.
Work Schedule and Arrangement: 10 PM - 7 AM IST; On-site Work Setup
Responsibilities:
- Answer inbound calls and help for scheduling, rescheduling, and clinic information.
- Make outbound calls for patient appointment reminders, wellness checks, and more.
- Supply EMR notes on all calls conducted looping in onsite personnel and providers.
- Google Chat with online personnel, as well as separate chats with DRC team members.
Requirements:
- Willing to work in our office in Ahmedabad
- At least High School Level with 6 months healthcare BPO experience
- Medical Allied Grad or Non-Medical Allied Grad
- Healthcare BPO experience is an advantage
- Excellent English proficiency with strong communication skills
- 25 wpm or faster
- Computer literacy (GMail, Google Sheets)
- Physically fit to work in a BPO setting
- Willingness to work overtime is a plus
Salary and monetary benefits (in PHP):
- Monthly salary of maximum 20,000 - 30,000 (depending on BPO healthcare experience)
Perks and other benefits:
- Paid Training Period
- Robust and effective Government Benefits Administration
- Lactation breaks (for breastfeeding moms)
- Discounted optical services with our partner clinic
- Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
- Free Health insurance with one (1) free dependent
- Free Life insurance
- Free Accident insurance
- Relocation allowance for new hires (from Outside Ahmedabad)
- Company-sponsored outings
- Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
- International travel opportunities (India and US office)
Our Recruitment Process:
- Candidate Application Form
- General Assessment
- Behavioral Interview (Virtual)
- Video Resume & Typing Test
- Technical Interview (Virtual)
- Reference Check
- Job Offer
- Training (On-site)
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.
PRO TIP: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website: allyindia.com
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